support@skryx.io — fastest path for anything account-related. If you're
reporting a bug, include the INC-… incident ID from the dashboard or API
response — we can pull the full trace from it.
# Status
status.skryx.io shows the live state of the search engine, the AI features and the dashboard. We post incident postmortems within 48 hours.
# SLAs
Beta customers get direct access to the founding team. Formal SLAs land with general availability.
# Migrating from somewhere else
We help. Walk through your existing config with us in a 30-minute call and
we'll move the index over for you. Email hello@skryx.io with your current
provider and we'll set up a slot.